C2893 Direct Debit For Rates

Council is assessing secure online solutions to allow customers the ability to self-manage their rates payments.
Council requires the service to

• View of Current Balance / Total Balance and due date
• One off Bank account or Credit Card payment option
• Regular Bank account or Credit Card payment option
calculated by Total balance over period remaining to 30 June
regular p…

Council is assessing secure online solutions to allow customers the ability to self-manage their rates payments.
Council requires the service to

• View of Current Balance / Total Balance and due date
• One off Bank account or Credit Card payment option
• Regular Bank account or Credit Card payment option
calculated by Total balance over period remaining to 30 June
regular payments weekly, fortnightly, monthly or due date
• Council staff access to maintain / manually add or amend payments
• Notification for upcoming payments (SMS or email only)
• Notification of declined payments with options to re-try or re-set amount
• Preferred notification to be firstly SMS, email then mail
• Possible payment collection / bulk transfer to Council