New Zealand Post Voice of the Customer Solution

Closing 19 Aug 2026
New Zealand
New Zealand Post Limited
New Zealand Post Voice of the Customer Solution
NZPL
Closes 19 Aug 2026

Opportunity details

Open
New Zealand Post invites suppliers with Voice of Customer (VoC), survey, customer insights, and experience management capabilities to participate in this Request for Information (RFI).

Through this market engagement, NZ Post is seeking to better understand the current and emerging solutions available across the market, supplier capabilities, implementation approaches, and future innovation…
New Zealand Post invites suppliers with Voice of Customer (VoC), survey, customer insights, and experience management capabilities to participate in this Request for Information (RFI).

Through this market engagement, NZ Post is seeking to better understand the current and emerging solutions available across the market, supplier capabilities, implementation approaches, and future innovation trends. The information gathered will help inform our future thinking and potential procurement approach as we review the next generation of customer feedback and insights capabilities.

We welcome responses from suppliers who can provide relevant technologies, services, or expertise in this area. We encourage suppliers to share information about their solutions, experience, and perspectives on industry best practice to help us better understand the opportunities available in the market.
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This opportunity was sourced from . Refer to the official source website to download this notice.

Opportunity Size

Contract Value ($ NZD)

Duration

The figures provided above are computer-generated estimates derived from historical data, predefined assumptions, and available opportunity listing information. This is intended to serve as a guide and therefore may not accurately reflect the size of this opportunity.

About the Buyer

New Zealand Post Limited logo
New Zealand Post Limited
New Zealand Post Limited (NZPL) is a public sector organisation procuring goods and services through open procurement in New Zealand.
Contracts
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Timeline

Closes in 2w 13h

Open Date

Tender opened

29 Jul 2026

6 days ago

Today

Today's date

05 Aug 2026

Closing Date

Tender closing

19 Aug 2026

in 15 days

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