Te Ara Tuhono - ACC Kaupapa Maori Navigation Service RFP

Kupu Whakaaki Nga mana nui o te motu - e whakaaro nei ki te huinga o nanahi, na ratou i whakarite mai i te wahi ki a tatou. E hika ma, tahuri mai ra te titiro ki a matou e whakapau kaha nei ki te whakaora i te iwi. Ma te mahi tahi e tutuki ai, e hoki mai ai nga ohaki i wawatatia ra. Nau mai ra te whakaaro tahi! He aha tenei? In 2023 ACC set up a new Kaupapa Maori Navigation Service to compliment…

Kupu Whakaaki Nga mana nui o te motu - e whakaaro nei ki te huinga o nanahi, na ratou i whakarite mai i te wahi ki a tatou. E hika ma, tahuri mai ra te titiro ki a matou e whakapau kaha nei ki te whakaora i te iwi. Ma te mahi tahi e tutuki ai, e hoki mai ai nga ohaki i wawatatia ra. Nau mai ra te whakaaro tahi! He aha tenei? In 2023 ACC set up a new Kaupapa Maori Navigation Service to compliment ACC's already established Navigation Service. The purpose of Kaupapa Maori Navigation Services is to provide a unique service specifically for Whanau Maori to improve access to ACC, increase knowledge and understanding of entitlements and services while navigating ACC's systems and processes. ACC's Kaupapa Maori Navigation Service and Navigation Service are setup as a dual framed service that helps ACC Kiritaki Maori and non-Maori with their claims. It is a service for Kiritaki, paid by ACC, and delivered by organisations independent of ACC. Kaiarahi (Navigators) inform, advise, and support Kiritaki who have an enquiry, a claim, or a complaint, and help them to connect with additional supports within ACC. We are looking for Kaupapa Maori service providers to deliver Kaupapa Maori Navigation Services in Te Tai Tokerau, Taranaki, Te Whanganui-a-Tara, Te Matau-a-Maui, Manawatu-Whanganui, and Te Waipounamu. Ko te tumanako - Kaupapa Maori Service providers from across the motu in the regions of in Te Tai Tokerau, Taranaki, Te Whanganui-a-Tara, Te Matau-a-Maui, Manawatu, Whanganui, and Te Waipounamu. - Existing Kaupapa Maori Service providers who already work with the community and can help ACC Kiritaki and their whanau.