Human Resources CRM Tool

The tender is to seek a Human Resource CRM tool. The solution must provide the ability to securely document, track, escalate, search and report on HR enquiries/service requests. The solution must provide the ability for customers to log service requests themselves using self-service feature. The system should have strong track record for providing services to large complex organisation (>2,…

The tender is to seek a Human Resource CRM tool. The solution must provide the ability to securely document, track, escalate, search and report on HR enquiries/service requests. The solution must provide the ability for customers to log service requests themselves using self-service feature. The system should have strong track record for providing services to large complex organisation (>2,000 employees), with minimum development required and to Australasian client(s). A cloud based solution is preferable. It must however meet the IS cloud security requirements. Paricipants need to make a free trial login available for 3 weeks from 23nd May 2016.