Contact Centre - Foundations for a Customer Engagement Hub

Published 23 Jan 2024
New Zealand
Public Trust
Contact Centre - Foundations for a Customer Engagement Hub
Public Trust
Contract award

Contract details

Awarded
Public Trusts' current contact centre tool and associated technology is soon to reach end-of-life at the end of March 2024. This presents us with a prime opportunity to review our current capabilities which are limited and extend them with a view to provide an enhanced customer a…

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