He Aranga Ake Case Management System

New Zealand Police is pleased to invite proposals for the provision of a case management system for He Aranga Ake. This contract will have an initial term of three years, with the option to extend for a further three years.

He Aranga Ake is a multi-agency violent extremism disengagement framework that works with participants to achieve positive change across protective factors in their life…

New Zealand Police is pleased to invite proposals for the provision of a case management system for He Aranga Ake. This contract will have an initial term of three years, with the option to extend for a further three years.

He Aranga Ake is a multi-agency violent extremism disengagement framework that works with participants to achieve positive change across protective factors in their life. Overall, the framework aims to reduce the risk of escalation to violence in support of an ideology.
New Zealand Police seeks a case management system that can track progress of a small number of participants on the He Aranga Ake Framework. Six government agencies must be able to log into this system. It needs to be simple to use and show information ‘at a glance’ from a central home page for each participant. The solution must comply with requirements for a (New Zealand government security classification of) RESTRICTED system.

Scope of Services
The successful provider will be expected to deliver:
• Software with a track record of working with the health system, social sector, or similar industries.
• A secure online platform with 24/7 support available, data residency within New Zealand, appropriate data protections, and monitoring, testing and recovery processes in line with government’s RESTRICTED and SENSITIVE information requirements.
How to Access the RFP
To request the full RFP documentation (Reference: TN/26/19 He Aranga Ake case management system), please email: [REDACTED].
A Non-Disclosure Agreement is required.
All correspondence and questions regarding this RFP must be directed to this email address.
Key Dates
• Deadline for questions: 7 January 2026
• RFP closing date: 12pm 21 January 2026
• Contract commencement: 1 April 2026